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Business Intelligence

17 Mar: Business Intelligence for Retail Provides Real Results

Business Intelligence for Retail is more important than ever! Business Intelligence for retail can provide a real competitive advantage and allow businesses to rapidly make changes to capitalize on opportunities and trends and to identify and resolve issues before they have a negative impact on revenue or customer satisfaction.

23 Dec: Exploring The Future of Customer Engagement with Bot

Providing services to a customer via a chatbot for business could be similar to what businesses might do via their app or website. The chatbot has the advantage over the app and website in that it can be used inside the chat application itself. It has the advantage over the app that it doesn’t need to be downloaded and the user doesn’t need to be authenticated.